Customer Service
FAQ
We recommended that you sort and blend the tiles/pavers to ensure an aesthetically pleasing result prior to fixing.
We recommend sealing with a penetrating sealer to allow easier cleaning. Sealing gives you more time to clean up any spills before they could possibly mark your floor.
Vacuum or dust / mop frequently to remove abrasive substances that could scratch the stone. Always use a pH neutral cleaner or slightly alkaline solution.
Marble, travertine and limestone in particular can all be harmed by acidic substances. Avoid acid-based cleaners, vinegar, citrus juices and other acidic substances. Always blot liquid spills immediately then clean with a pH neutral solution.
Metal tips on high heels can damage many floors – not just stone.
Honed marble is generally less slippery than polished marble and is a better choice for a bathroom floor.
Stones that are harder and denser are more difficult and expensive to quarry and process. Quarrying methods vary as well; below ground is more expensive than above ground. Long distance shipping factors into the price.
The larger the stone, the more difficult it is to process, handle, pack, and transport. Larger sizes also tend to have a higher amount of waste.
No. A sealer is designed to penetrate below the surface of the stone. It won’t change the colour or finish.
Still have questions or concerns?
Please email us on: support@nsco.co.za or alternatively complete the form below.